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Cancellation & No-Show Policy


Updated Covid 19 Cancellation & No Show Policy:

Your appointment time is valuable to us and we want to provide the best service possible at the time that is most convenient for you. All appointment confirmations are sent via email and/or text message through our automated system. If you are feeling unwell we prioritie your safety, health and the health of our lash artists and clients. We kindly request you call to cancel your appointment and reschedule at a later date when you are feeling better. We have waived cancellation fees due to illness. 

If you need to reschedule or cancel please call us and give us a 24 hour advance notice by either speaking with someone directly or leaving a voicemail. Your appointment is *not officially cancelled* until you receive a cancellation and/or rescheduling email from our system. If we do not receive a call before the 24 hours you will be charged for 50% of your appointment This policy includes same day last minute rescheduling. If the appointment is part of a series or monthly membership the service will be automatically deducted. If you “no show” for your appointment we will charge you for 100% of the service cost.

When calling in to schedule your first appointment you will be asked for a credit card to hold your appointment. We cannot hold your appointment if we are not provided a credit card. Thank you for your understanding and we look forward to serving you soon.

Refund Policy

We do not offer refunds on services rendered, packages, memberships or classes. We aim for 100% client satisfaction at Lash Bash.  If for some reason you are unsatisfied with your service please contact us within 2 days of your service.

Client Love

Really love LashBash! I travel a lot for work and have had lashes done in at least 30 places in...

Lena

Lash Bash Salon
5
2016-05-03T18:05:39+00:00

Lena

Really love LashBash! I travel a lot for work and have had lashes done in at least 30 places in NY, SF, LA, Miami, Seattle and Chicago. LashBash is definitely one of my favorites. Their lashes are among the best I've ever had and the prices are very reasonable. The location is fantastic, the girls are lovely and sweet, and the place itself is adorable. I actually look forward to my trips to Philadelphia so I can get my lashes done there. (Yelp 10/12/18)
So glad I found this place! Was going to another girl then out of refill desperation came to Lash Bash--and...

Amanda

Lash Bash Salon
5
2016-05-03T18:07:52+00:00

Amanda

So glad I found this place! Was going to another girl then out of refill desperation came to Lash Bash--and I haven't turn back since! All the ladies there are amazing! My friends and coworkers have noticed how much nicer my lashes are looking! Prices are reasonable and the salon is super cute and clean! The ladies are very professional and SO gentle I barely shed a tear! (I used to tear so much at the old place my eye makeup would come off completely) If you are looking to get eye lash extensions for the first time or a new place to try out I HIGHLY recommend Lash Bash! (Yelp 8/26/19)
The staff was very friendly, the shop was beautiful and very clean. My technician sat with me and asked what...

Anabelle

Lash Bash Salon
5
2016-05-03T18:24:44+00:00

Anabelle

The staff was very friendly, the shop was beautiful and very clean. My technician sat with me and asked what I was looking for and the results were AMAZING.
5
3
Lash Bash Salon